It becomes more difficult for users when their Roku remote not working. It happens for various reasons. There is the possibility of dead batteries or blocked signals, so the current problem is occurring. Users must fix them properly. Here we can check different ways to solve the "Roku remote not working" issue.

Ways to Fix Roku Remote Not Working

We know it becomes challenging for users to use their Roku without a remote. Here we discuss various steps to fix the problem.

  • Check Roku Remote Batteries

Slowly declining performance shows a power supply issue. There is a need to check the batteries. Every Roku remote needs a different number of batteries. Some need two AA or two AAA batteries. We can check the stickers on the remote. We can easily access it from behind the sliding panel on the rear of the device.

  • Pair a Roku Remote

When it is unpaired from the box, it shows the Roku remote not working. A variety of factors can trigger a device's un-pairing, including system updates, low power, changing Wi-Fi networks, or a simple technical error. We can easily pair the Roku remote with these steps.

  1. First, we disconnect the Roku box from its power supply.
  2. Wait 10 seconds and reconnect the box
  3. There is a need to wait for the Home page to load.
  4. Here we search for the pairing button on the remote. Most of the time, it is on the front or in the battery compartment.
  5. Now we hold the button for a few seconds until the Roku remote start blinking.

IR pointers are available on some older Roku models instead of Wi-Fi connections. Dirt may block IR Roku remotes that aren't working on either the remote or the box or the TV. Make sure there are no obstructions in the remote's line of sight to the Roku box.

  • Reset Your Roku Remote

Users can easily reset the Roku remote by using a particular arrangement. 

  1. We can remove the batteries from the Roku remote.
  2. Here we detach the power supply from the Roku box or stick. If users are using IR Roku remote, do Settings > System > System Restart > Restart.
  3. Wait for a few seconds.
  4. Now reconnect the Roku box to power.
  5. There is a need to wait for the home screen to load.
  6. We can reinsert batteries into the Roku remote.
  • Check for HDMI Interference

Roku says interference from nearby HDMI cables affects some Roku remotes. Roku streaming sticks that connect directly to your TV's HDMI port suffer from this problem particularly. It is possible to locate your streaming stick further away from the TV's HDMI port by using an HDMI cable extender. We can use any HDMI extension that is available in our home. 

  • Review Your Wi-Fi Connection

The Wi-Fi connection is the culprit if you've tried all the Roku remote troubleshooting tips. You don't need an internet connection to connect the Roku remote to your box, but a local network is required. When our local network is down, it also affects the working of our Roku remote. There is a need for router settings and speed. We can also reset our router.

  • Use the Official Roku Remote App

We can also use the Roku remote app when our Roku remote not working. It is regularly available on iOS and Android. There is a need to use the same network on Roku and the app. When the app starts loading, it will be visible on the Discovery screen. It takes a few seconds to complete the process. There is a Roku box list and click on the connection. 

The Roku remote app also comes with many special features. It also gives free access to TV shows and movies via the Roku channel. There is also the option of using a device with a headphone connection that helps with private listening.

  • Troubleshooting the Roku App

Sometimes a remote app is not able to see the Roku box. There are many reasons for this error. We must check network access is not disabled on the Roku box. Users can easily check Settings > System > Advanced System Settings > Control By Mobile Apps > Network Access. Here, we can select default or permissive options. Roku remote app will not work perfectly when our smartphone or Roku box is attached to VPN.

  • Replace the Remote for Roku

When users try the above methods but are not successful in fixing the Roku remote not working. The last option is to replace the Roku remote. They can buy a new Roku remote from leading eCommerce stores. Users can easily get access to a new remote. 

Final Thoughts

Users can quickly fix Roku remote not working with the above methods. There is a need to read all the instructions and follow them adequately. It is becoming easier for users to watch their favorite content Read more.